The pool closes a bit early, at 7.
Everything was beautiful. The beds were incredibly comfortable. The shower was very nice.
Plumbing a bit wonky in our room
Near enough the centre with good pool area to cool off after a hard days culture bashing
Location could have been slightly better but we didn't mind the walk into town.
Our room was incredible, 4 beds with doors opening to a terasse in the garden.
5 nights in Florence
Lovely hotel with a good pool area about 10 minutrd walk to the city centre. Staff very friendly and helpful. We were given room 39 which is probably the best room in the hotel with a lovely terrace area. Rooms very clean.
Could have done with some tea/coffee facilities in the room. Car park very expensive but I guess it is a city centre.
Walls are not soundproof, and we were unfortunate to have very noisy neighbours for the most of time.
Breakfast was good (regarding Italian standards) and the pool was a nice rarity in Florence.
Great location, room was comfortable and clean, staff was helpful and friendly. Courtyard area was a nice place to sit and relax!
Helpful staff, beautiful garden area to sit it. Room was large even with triple beds and quiet.
Staff decisamente gentile e competente
Disappointed that They charge 25 euro each day for parking inside their own free property not outsource or public or private parking.
Very short distance to city center Room had beautiful balcony which was a +
A great place to make your experience in Florence even more unforgettable
The hotel is such a beautiful place (a reformed mansion) with a great location, close to the Duomo and other attractions. Great breakfast. Staff is really lovely, I had issues with my flight and the receptionists kindly helped me to get in touch with the company's Italian customer service line, and that was much appreciated. I had such a great time in Florence and staying in a nice hotel definitely contributed to that.
The room did NOT match any of the picture shown. While the lobby and other areas of the hotel are nicely decorated I felt a bit “catfished” by the room, it was dated and did not meet my expectations.
The breakfast was very nice and a lot of variety. I’m vegan and found it easy to have a nice breakfast from the fruit and salads they provided. They location is also in a relatively close proximity to the museums and if using the trains not a far walk from S.M novella.
It was red hot at the end of may, yet the pool could not be in use till June 1st. Also breakfast was crazy, I lost my table 2 times.
Great location, nice rooms, friendly and helpfully staff