Late check in
Excellent location, clean, nice decoration, willing staf to help
Great hotel in great location
Air conditioning was not available. Even though the temperature was 26 deg it was not deemed to be summer & therefore air conditioning was not switched on.
Elegant rooms Cleanliness On site parking 15 minute walk to the centre of Florence Helpful staff Lots of bars & good restaurants close by that were not as busy or expensive as those closer to the main attractions
Nice hotel for a weekend in Florence
The showers were a bit clumsy to use, and the bed was a bit hard
Breakfast was awesome. The garden is also really nice. Staff is friendly and informative. The location is nice walking distance to the city center
The room was very basic. The bathroom was very outdated and the air conditioning didn't work so the room was very warm overnight. The bed wasn't great but was ok.
Staff were friendly and helpful. The location was great as it was fairly quiet however only a 15 minute walk to the main tourist areas.
Everything was perfect, very nice garden, clean room.
Royal is a blissful
Smooth swift check in, polite staff,perfect facilities.
Great location, private parking, very helpful staff. We were contended.
The bed was a bit hard for my taste so I didnt sleep very well. It would be nice to have tea or coffee making facilities in room otherwise it was lovely.
Loved the building, the interior, the hallways and rooms were lovely. Loved the shutters on the windows
Fun central and easy to find
The pool could have been open with the weather that was in it
The breakfast and bedroom where great
An excellent place to stay, provided you get a room in the main building.
A handful of rooms are detached from the main building and have limited ventilation . We were originally allocated room 23 which was tiny and no AC was available, despite the warm weather. The swimming pool was closed at the time of our visit however it resembles nothing more than a backyard swimming pool.
The rooms overlook a lovely garden setting. Interiors are nice, the guest lounge is a step back in time, tastefully restored though. A quiet place to relax and take in a good book.
Quite small room, the staff at the reception not particularly friendly
The breakfast and the staff at the restaurant
Little gem in Florence
The air conditioning wasn't working because we arrived at the back end of April. Apparently it only activates in May or June. The swimming pool was drained which was disappointing. It would have been nice to see a full swimming pool as advertised on booking.com. Bathroom was outdated and in need of dire renovation.
Classy and great value for money. Great breakfast spread and friendly staff.
It was worth it!
The way to the reception from the entrance is not suitable for pulling the luggage since it was unpaved. Maybe they can have even a small path to make it convenient to their guests.
The place looks great. Most of the places to go to are walking distance. The rooms feels like your in a mansion. Smells clean. The staff in the reception is very helpful. The staff in the dining area during our breakfast were very friendly specially the lady from Mauritius (I forgot her name) and we also met a fellow Filipino who is also an employee.